Terms and Conditions
Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares or other securities.
- Country: Refers to Greece.
- Company: Refers to Vorgia.com (“we,” “us,” or “our”).
- Device: Any device capable of accessing the Service, such as a computer, cellphone, or tablet.
- Service: Refers to the website and its offerings.
- Website: Refers to Vorgia.com, accessible from www.vorgia.com.
- You: The individual or legal entity accessing or using the Service.
Acknowledgment
These Terms govern the use of our Service and form an agreement between You and the Company. By accessing or using the Service, You agree to these Terms. If You disagree with any part of these Terms, please do not use the Service.
You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.
Your use of the Service is also subject to our Privacy Policy, which outlines how we handle your data. Please review it carefully.
Links to Other Websites
Our Service may contain links to third-party websites or services not owned or controlled by the Company. We assume no responsibility for their content, privacy policies, or practices. We encourage You to review the terms and policies of any third-party websites You visit.
Termination
We reserve the right to terminate or suspend Your access to the Service immediately, without notice, for any reason, including breach of these Terms. Upon termination, Your right to use the Service ceases immediately.
Limitation of Liability
To the extent permitted by applicable law:
- The Company’s liability is limited to the amount You paid through the Service or $100 if no payment was made.
- The Company and its suppliers are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or privacy.
Some jurisdictions do not allow certain limitations, so these may not apply to You.
Disclaimer
The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind. The Company disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free access to the Service.
Governing Law
These Terms are governed by the laws of Greece. Your use of the Service may also be subject to local, state, or international laws.
Dispute Resolution
If You have a dispute with the Company, You agree to first attempt to resolve it informally by contacting us at info@vorgia.com.
For EU consumers, You will benefit from the mandatory provisions of the law of the country where You reside.
Severability and Waiver
- Severability: If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
- Waiver: The failure to enforce any provision of these Terms does not constitute a waiver of those rights.
Changes to Terms
We reserve the right to modify these Terms at our discretion. If changes are material, we will provide 30 days’ notice. By continuing to use the Service after changes take effect, You agree to the new terms.
Contact Us
For questions about these Terms, contact us:
- By email: info@vorgia.com
- By visiting: www.vorgia.com/contact
Return and Refund Policy
Thank you for shopping at Vorgia.com. If, for any reason, you are not completely satisfied with your purchase, we invite you to review our return and refund policy below.
The following terms apply to any artworks or art services purchased through our website.
Definitions
- Company: Refers to Vorgia.com, also referred to as “we,” “us,” or “our.”
- Artworks: Refers to the items offered for sale on our website.
- Orders: Refers to a request by you to purchase Artworks from us.
- Website: Refers to Vorgia.com, accessible from www.vorgia.com.
- You: Refers to the individual accessing or using the website, or the company or legal entity on behalf of which the individual is accessing or using the website.
Cancellation and Return Rights
You are entitled to cancel your order within 30 days without providing a reason.
The deadline for cancelling an order is 30 days from the date on which you received the artworks or when a third party (not the carrier) you appointed takes possession of the artworks delivered.
To exercise your right of cancellation, please inform us of your decision by:
- Emailing us at info@vorgia.com.
- Visiting our contact page: www.vorgia.com/contact.
We will reimburse you within 14 days of receiving the returned artworks. Reimbursements will be made using the same payment method as your original transaction. You will not incur any fees for this reimbursement.
Conditions for Returns
To be eligible for a return:
- The artworks must have been purchased within the last 30 days.
- The artworks must be in their original condition and packaging.
The following items cannot be returned:
- Customized or commissioned artworks.
- Artworks that have been clearly personalized to your specifications.
- Digital art services once provided.
- Artworks that have been used or damaged after delivery.
We reserve the right to refuse returns if the above conditions are not met.
Sale Items
Only regularly priced artworks may be refunded. Unfortunately, sale items are non-refundable.
Returning Artworks
You are responsible for the cost and risk of returning the artworks to us. We recommend using our shipping company’s trackable service to ensure safe delivery. You may contact us to coordinate the return.
Return address: Aiantos 97 and Ifigeneias 12, 17563 Palaio Faliro, Greece
We cannot issue a refund without receiving the returned artworks or proof of their return.
Gifts
- If the artworks were marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of the return. Once we receive the returned artworks, a gift certificate will be emailed to you.
- If the gift giver had the order shipped to themselves to give to you later, we will send the refund to the gift giver.
International Orders (EU and USA)
For international returns, please ensure:
- Artworks are securely packed to prevent damage during transit.
- Shipping is arranged through a trackable method, preferably our recommended shipping company.
We are not responsible for customs duties, taxes, or delays caused by international shipping regulations.